Refund and Returns Policy

Refund and Returns Policy for Cartlanka.com

At Cartlanka.com, we strive to ensure that our customers are satisfied with their purchases. However, please note that due to the nature of our products and services, we do not accept refunds or returns.

No Refunds or Returns

Once an order has been placed and payment has been processed, we are unable to accept returns or offer refunds under any circumstances. We encourage our customers to carefully review their orders before completing the checkout process.

Damaged or Defective Products

In the unlikely event that you receive a damaged or defective product, please contact our customer support team within 7 days of receiving your order. We will review the issue and, if necessary, provide a resolution such as a replacement or store credit, depending on the situation. Proof of damage or defect, such as photos, may be required for assessment.

Exchange Policy

We currently do not offer exchanges on any products. Please ensure that the product you are purchasing is exactly what you intend to buy before completing your order.

Customer Support

If you have any concerns or questions about your order, please feel free to reach out to our customer service team at:

• Email: info@cartlanka.com

Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.