Terms and Conditions

Welcome to CartLanka.com! These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with these terms. If you do not agree, please do not use our website.

1. General

CartLanka.com is an online retail marketplace that allows customers to purchase products from various categories. These terms apply to all users, including buyers and visitors.

2. User Account

To make a purchase, users may need to create an account.

You are responsible for maintaining the confidentiality of your account details.

Any activity under your account is your responsibility.

3. Products & Pricing

All products listed on CartLanka.com are subject to availability.

Prices are displayed in LKR and include applicable taxes unless stated otherwise.

We reserve the right to modify or discontinue products without prior notice.

4. Order & Payment

Orders are confirmed only after successful payment.

We accept payments via bank transfers , visa/master Debit card .

If an order cannot be fulfilled, we will issue a refund as per our refund policy.

5. Shipping & Delivery

Delivery times may vary based on location and availability.

We are not responsible for delays caused by courier services or unforeseen circumstances.

Users must provide accurate shipping details; we are not responsible for lost deliveries due to incorrect addresses.

6. Returns & Refunds

Returns are accepted within 7 days of delivery, subject to our return policy.

Products must be unused and in original packaging.

Refunds will be processed after inspection and approval.

7. User Conduct

Users must not misuse the website, engage in fraudulent activities, or violate any applicable laws.

We reserve the right to suspend or terminate accounts found violating our policies.

8. Intellectual Property

All content on CartLanka.com, including logos, images, and text, is owned by or licensed to us.

Unauthorized use of our content is prohibited.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our platform.

Product issues should be addressed with the respective seller or manufacturer.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy.

11. Changes to Terms

We may update these terms at any time. Continued use of our platform implies acceptance of any revised terms.

By using CartLanka.com, you agree to these Terms and Conditions.